Application of Intelligent Systems in Business

Teachers

Included in study programs

Teaching results

Knowledge
After completing the course, the student will gain knowledge in the field of the latest virtualization information systems, will be able to orient and use the potential of digital automation, which increasingly assists in decision-making processes in business practice. They will understand the principles of smart cities and tourism.
Skills
Through specific assignments in the subject taught, the student will acquire skills in the field of virtualization and automation, which will ensure their real evaluation in practice. They will be able to work with tools of virtual and augmented reality, with tools for process automation and to obtain and enter information into the system through digital assistants.
Competences
The ability to work with the latest technologies and use their potential of intelligence in the automation of business processes are competencies that already play a major role in the competitive environment.

Indicative content

The course is focused on virtualization technologies of augmented and virtual reality, where it describes the possibilities of their application in various areas of tourism. Virtual reality can connect users to a new virtual environment, which finds great potential in the presentation of products and services. The mentioned issue is discussed in connection with mobile technologies and is also connected to IoT systems, which are increasingly integrated into the surrounding environment. The course gradually follows the latest trends in the field of automation of intelligent systems.

Support literature

SPANO, Martin. Umelá inteligencia v orechovej škrupinke: Stručný úvod do umelej inteligencie, strojového učenia, neurónových sietí, hlbokého učenia a robotov. 2019. ISBN 978-80-570-0680-0.
JUNG, Timothy; TOM DIECK, M. Cluaudia. Augmented Reality and Virtual Reality. Empowering Human, Place and Business. Cham: Springer International Publishing, 2018.
HAN, Dai-In; JUNG, Timothy; GIBSON, Alex. Dublin AR: implementing augmented reality in tourism. In: Information and communication technologies in tourism 2014. Springer, Cham, 2013. p. 511-523.
BENCKENDORFF, Pierre J.; XIANG, Zheng; SHELDON, Pauline J. Tourism information technology. Cabi, 2019.
NAUMOV, Nikola. The impact of robots, artificial intelligence, and service automation on service quality and service experience in hospitality. Emerald Publishing Limited, 2019.

Syllabus

1. Information technologies in tourism - intelligent systems 2. Mobile applications 3. Use of IoT tools, 4. Indoor, outdoor localization systems 5. Smart cities, smart tourism 6. Virtual reality in tourism 7. Augmented reality in tourism 8. Application of mixed reality 9. Use of digital assistance systems in business 10. Big Data and artificial intelligence systems in tourism 11. Identification technologies, biometrics, camera systems 12. Blockchain and payment systems 13. Security in the environment of virtual technologies

Requirements to complete the course

40% continuous semester assessment
60% written exam

Language whose command is required to complete the course

Slovak, English

Date of approval: 06.03.2024

Date of the latest change: 03.03.2024