Retail Store Management

Teachers

Included in study programs

Teaching results

The aim of the course is to focus on the issue of retail unit operation. It provides comprehensive information on the classification of the retail network, specific areas related to the operation of retail operations and approximates the basic principles of the success of retail operations.
Knowledge: Upon successful completion of the course, students will know the legislative framework for the operation of retail units, gain knowledge that determines the successful use of marketing mix tools and their application to the retail unit.

Skills: The issue of retail operation is a set of interconnected activities, knowledge of which is the primary prerequisite for success in the market. By completing the course Business Operation of a Retail Unit, students will know the steps to successful establishment in the field of retail. By completing the course, they will deepen their skills in working with data, in interpersonal communication, collaboration using OKT, as well as the ability to address and receive criticism, skills to present and communicate the results of their findings.

Competences: Students will acquire the competencies of a corporate salesman fully oriented in the complex issues of retail. They enable them to creatively assess the basic context of the establishment of retail establishments and make decisions based on their knowledge. The goal is to achieve a high degree of independence and foresight in both known and unknown environments. Work proactively and responsibly as part of a work team. Application of innovative and creative thinking supported by professional presentation of the results of one's own study or practice

Indicative content

Lectures:
1. Introduction to retail business, retail and retail network
2. Classification of retail operations
3. Location of retail operations
4. Interior and exterior of retail operation
5. Marketing mix of retail, creation of the assortment of the retail operation
6. Effective inventory management and storage of goods,
7. Category management, Merchandising
8. Human resources in retail operation
9. Business operations in retail
10. Technical means in retail
11. Shopping centers
12. Social responsibility and ethics in retail
13. New trends in retail business

Seminars:
1. Introduction to the course
2. Technical means in retail
3. Retail of the Slovak Republic, presentation of business plans
4. Analysis of the retail through the data from the Statistical Office of the Slovak Republic
5. Analysis of the basic indicators of Slovak retail in comparison with abroad
6. Inventory management of retail operations, basic financial indicators of retail
7. Field work, retail management
8. Current problems of retail practice
9. Presentation of individual projects
10. Written test, presentation of individual projects
11. Presentation of individual projects
12. Presentation of individual projects
13. Final evaluation of the course: emphasizing the importance of individual lectured topics and critical sections of their application in economic practice

Support literature

Elementary literature:
LIESKOVSKÁ, Vanda – PETROVČIKOVÁ, Katarína – HESKOVÁ, Marie. Obchodná prevádzka maloobchodnej jednotky. 1. Vyd. Bratislava : Vydavateľstvo EKONÓM, 2017. ISBN 978-80-225-4452-8.
VIESTOVÁ, K. A kol.: Obchodná prevádzka maloobchodnej jednotky. Vybrané časti. 1. vyd. Bratislava: Ekonóm, 2008.
CIMLER, P. – ZADRAŽILOVÁ, D.: Retail Management. Praha: Management Press, 2007.
PRAŽSKÁ, L. – JINDRA, J. a kol.: Obchodní podnikání. Praha: Management Press, 2002.

Supplementary literature:
VIESTOVÁ, K a kol: Lexikón obchodu (1) Trh, obchod, tovar. 1. vyd. Bratislava: Ekonóm, 2006
VIESTOVÁ, K a kol.: Lexikón obchodu (2) Predajňa, obchodný podnik. 1. vyd. Bratislava: Ekonóm, 2006
FECHER, A., ROBBERT, T., ROTH, S.: Per piece or per kilogram? Deflaut-unit effects in retailing. Journal of Retailing and Consumer Services. Volume 53, March 2020
BURSTINER, I.: Základy maloobchodního podnikání. Praha: Victoria Publishing, 1991
Journals: Moderní obchod, Tovar a predaj

Syllabus

Lectures: 1. Introduction to retail business, retail and retail network 2. Classification of retail operations 3. Location of retail operations 4. Interior and exterior of retail operation 5. Marketing mix of retail, creation of the assortment of the retail operation 6. Effective inventory management and storage of goods, 7. Category management, Merchandising 8. Human resources in retail operation 9. Business operations in retail 10. Technical means in retail 11. Shopping centers 12. Social responsibility and ethics in retail 13. New trends in retail business Seminars: 1. Introduction to the course 2. Technical means in retail 3. Retail of the Slovak Republic, presentation of business plans 4. Analysis of the retail through the data from the Statistical Office of the Slovak Republic 5. Analysis of the basic indicators of Slovak retail in comparison with abroad 6. Inventory management of retail operations, basic financial indicators of retail 7. Field work, retail management 8. Current problems of retail practice 9. Presentation of individual projects 10. Written test, presentation of individual projects 11. Presentation of individual projects 12. Presentation of individual projects 13. Final evaluation of the course: emphasizing the importance of individual lectured topics and critical sections of their application in economic practice

Requirements to complete the course

Ongoing evaluation during the course:
written test: 10%
active participation in exercises: 10%
team semestral work and its presentation: 20%
Final evaluation: written test: 60%
The team for processing the semestral work consists of 3 members and the selection of team members will be done randomly. The evaluation of the semester work is performed as a team. All team members receive the same rating.

Student workload

lectures: 26 h.
seminars: 26 h.
the preparation for seminars: 26 h.
the preparation for the test: 20 h.
preparation for the final exam: 38 h.
team semestral work: 20 h.
Total: 156h
together: 156 h.

Language whose command is required to complete the course

Slovak

Date of approval: 13.02.2023

Date of the latest change: 04.07.2022