Intercultural Communication (in English)
- Credits: 4
- Ending: Examination
- Range: 2P + 2C
- Semester: summer
- Year: 3
- Faculty of Commerce
Teachers
Included in study programs
Teaching results
Students will possess following abilities:
- Ability to address the multidimensional nature of cultural intelligence;
- Knowledge of verbal and non-verbal communication;
- Ability to follow trends in intercultural communication as a prerequisite for further development of qualification.
Students will obtain following skills:
- Holistic approach to the ethical, societal and economic context of cultural intelligence;
- Effective participation in teamwork addressing practical issues of intercultural communication and appropriate presentation of teamwork outcomes;
- Capability to present own positions in managerial positions as well as in individual pursuit of business activities in the international environment;
Students will gain following competences:
- Application of intercultural competence in practice;
- Aptitude to adapt to the dynamic international environment;
- Aptitude to pursue lifelong learning in terms of intercultural competence as a prerequisite for further development of qualification.
Indicative content
Introduction to intercultural communication; verbal and non-verbal communication; survey/self-assessment.
Support literature
Online sources and case studies
PETERSON, B. Cultural Intelligence: A Guide to Working with People from Other Cultures. (1st ed. 2004 - ISBN 2901931930009, 2nd ed. 2018 - ISBN 978-1717848406). Across Cultures.
AXTELL, R. Do’s and Taboos around the World. New York: John Wiley & Soncs, Inc., 1993. ISBN 0-471-59528-4.
AXTELL, R. Do’s and Taboos of Hosting International Visitors. New York: John Wiley & Soncs, Inc., 1990. ISBN 0-471-51570-1.
Syllabus
A. Introduction to Intercultural Communication 1. Introduction, Making Initial Contacts Across Cultures & Impressions 2. Cultural Intelligence I. 3. Stereotypes Across Cultures B. Verbal and Non-verbal Communication 4. Introduction into Verbal Communication and Non-Verbal Communication 5. Non-Verbal Communication: Values & Cultural Shock 6. Cultural Intelligence II. - The International Businessperson Across Cultures 7. Hospitality Across Cultures 8. Verbal Communication: International Misunderstandings 9. Verbal Communication: Use of Interpreters 10. Verbal Communication: Language in Business & Business Language C. Survey/Self-assessment 11. Media in Business Across Cultures, IT in Business Across Cultures 12. Contracts Across Cultures, Laws Affecting International Business 13. Cultural Intelligence III.
Requirements to complete the course
40% - participation in seminars and assignments
60% - final exam
Student workload
Total study load: 104 hours
Attendance at lectures: 26 hours
Attendance at seminars: 26 hours
Preparation for seminars, multicultural and multilingual team coordination, assignments: 39 hours
Preparation for the final exam: 13 hours
Language whose command is required to complete the course
English
Date of approval: 09.02.2023
Date of the latest change: 19.01.2022