Management of business firm (in English)
- Credits: 3
- Ending: Examination
- Range: 2C
- Semester: summer
- Year: 1
- Faculty of Commerce
Teachers
Included in study programs
Teaching results
Knowledge: by completing the course, students will acquire a set of knowledge in the field of management in commerce companies according to the latest approaches, which integrate individual specific disciplines into one comprehensive unit. They will get acquainted with the basic sequential and continuous management functions in the business environment, as well as with the soft determinants of management. They will also acquire knowledge that will enable them to orient themselves in the field of process management and business operation management.
Skills: graduates of the course will acquire practical skills of managerial competencies in the field of corporate planning, organization, human resources management, control and decision-making system in a commerce company. They will learn to critically analyze and creatively apply the acquired knowledge in the context of practical definition of business problems of tactical and strategic level.
Competences: by successfully finishing the course, students will acquire professional competencies that will allow them to analyze and interpret the individual functional areas of commerce management. They can then understand their advantages and disadvantages when used in practical situations in order to increase the overall prosperity of the company in the conditions of trade globalization. They will be able to creatively apply the acquired knowledge in practice and independently manage business processes.
Indicative content
The nature and specifics of the business company. Commerce and its perspectives. Development trends of world and European trade. The essence and importance of retailing as internationally understood retail business. International commerce strategies. Management and its functions in a commerce company. Planning as a managerial function. Organizing in a commerce company. Organizational structure of a commerce company. Human resource management as a managerial function. Leadership and management of people in a business firm. Groups and teams in commerce management. Conflicts and their resolution. Internal control system of a commerce company. Controlling as a management tool. Decision making in the management process. Retail and wholesale operations. Frequency of customers and its measurement. Social responsibility and business ethics.
Support literature
1. Zanjat, S. N., Karmore, B. S. 2020. Retail management. Saarbrücken: LAP Lambert Academic Publishing.
2. Grewal, D. 2018. Retail Marketing management. New York: Sage Publications Ltd.
3. Berman, B., Evans, J., Chatterjee, P. 2017. Retail Management: A Strategic Approach. London: Pearson Education.
Syllabus
1. The nature and specifics of commerce company’s activities. Nature and characteristics of trade. The meaning and function of commerce. Commerce and its perspectives. 2. Development trends of world and European commerce. Importance of individual development tendencies, signs and their manifestations on the market. 3. International expansion of commerce companies. The essence and importance of retailing as an internationally understood retail. International business strategies. 4. Management and its functions in a commerce company. Sequential and continuous managerial functions. Tools and techniques of modern management. 5. Planning as a managerial function. Basic types of plans and their content in a commerce firm. 6. Organizing in a commerce company. Organizational structure of a commerce company. Main forms of organizational structuring. 7. Human resources management as a managerial function. The main activities of human resource management in a commerce firm. 8. Leadership and management of people in a commerce firm. Manager competencies and management styles. The essence and techniques of time management. 9. Groups and teams in commerce management. Group formation and structure. Types of teams. Conflicts and their resolution. 10. Control in a commerce firm. Process and types of control. Internal control system of a commerce company. Controlling as a management tool. 11. Decision making in the management process. Classification of decision - making processes. Methods and styles of decision making. The main decisions of a commerce firm. 12. Business and operational operations. Retail and wholesale operations. Frequency of customers and its measurement. 13. Business ethics. Ethics in management. Ethics as a part of the organizational culture of a business company.
Requirements to complete the course
40% active participation, solving practical tasks, continuous verification of knowledge;
60% written exam
Student workload
Total study load: 104 hours
Attendance at seminars: 26 hours
Preparation for seminars: 12 hours
Preparation for continuous verification of knowledge: 26 hours
Preparation for the exam: 40 hours
Language whose command is required to complete the course
English
Date of approval: 23.02.2023
Date of the latest change: 22.05.2022