Marketing Management (in English)

Teachers

Included in study programs

Teaching results

By completing the course, students gain knowledge about the essence of marketing management and its position in other management processes in the company. They will get acquainted with the individual stages and tools of marketing management and with specific management systems that are related to management processes in marketing. They will gain knowledge about the positions of marketing manager and marketing controller as carriers of processes, tools and systems of marketing management and about their professional flexibility.
Graduates of the course will be able to implement the necessary marketing analyzes, compile marketing predictions, plans and strategies and put them into practice. They will learn to predict various marketing situations, evaluate the effectiveness of marketing operations, programs and tasks and control them. They understand a comprehensive marketing system for evaluating business performance. They can coordinate individual departments in the company in terms of key elements of business and entrepreneurial activity, t. j. customers and competitors and participate in projects of various orientations.
Upon successful completion of the course, students will acquire competencies that will enable them to apply in managerial positions in all types of companies, in solving tasks of marketing and managerial nature, as well as in working with human and other available corporate resources based on appropriate managerial communication, flexible organization and application. appropriate decision-making styles with regard to the sustainability and social responsibility of marketing and managerial activities of companies. They can solve problems of strategic and operational nature. They will acquire professional flexibility and acquire a systematic, innovative and proactive approach to various business and entrepreneurial situations, their evaluation and solution.

Indicative content

Introduction to marketing management. Marketing analyzes: situation analysis, industry analysis, market analysis, customer and segmentation analyzes, competitive analysis, benchmarking; product portfolio analysis; analysis of internal resources. Marketing planning: hierarchy of marketing plans; strategic marketing plan / execution marketing plan; creation of marketing strategies: customer strategies, competitive strategies / competitive advantage/value chain; value and its creation; creation of marketing programs; evaluation of marketing strategies. Marketing implementation: process, corporate culture, human resources, implementation tools. Controlling: types of marketing control, strategic and operational control, Balanced scorecard. Organizing and making decisions. Marketing controller and marketing manager and their professional competencies.

Support literature

1. KOTLER, Philip – KELLER, Kevin Lane. Marketing Management. 16th Edition. Pearson, 2021. 832 p. 978-1292404813
2. PALMATIER, Robert. Marketing Strategy: Based on First Principles and Data Analytics. Red Globe, 350 p. ISBN 9781352011463
3. SCHÜLLER, Katharina. Marketing Analytics. Berlin and Heidelberg: Springer-Verlag GmbH & Co. KG, 2021. 261 p. ISBN 3658338083
4. SPENCER, Santino. Marketing Metrics: 3-in-1 Guide to Master Marketing Analytics, Key Performance Indicators (KPI's) & Marketing Automation (Marketing Management). Ingram Spark, 2023. 184 p. ISBN 978 -1088204818
5. THAICHON, Park – QUACH, Sara. Artificial Intelligence for Marketing Management. New York: Taylor & Francis Group, 2023. 145 p. ISBN 9781003280392

Syllabus

1. Marketing management - essence and stages. Origin and development of marketing management. Strategic marketing and its position in marketing management. Trends in marketing management. 2. Strategic situation analysis in marketing management. External situation analysis. Internal situation analysis. 3. Customer analysis. The essence and methods of customer analysis. Segmentation analyzes as part of customer analyzes. Importance of customer analyzes. 4. Competition, concept, essence, typology. Competitive analyzes and their methods in marketing management. Value string. Competitive advantage. Sources of competitive advantage. Value as a source of competitive advantage. 5. Portfolio analysis in marketing management. 6. Marketing planning. Types and hierarchy of marketing plans. Marketing planning process. 7. Marketing strategies. Typology of marketing strategies. Creation of marketing strategies and programs. Evaluation of marketing strategies. 8. Implementation of marketing plans and strategies. Implementation process as a part of marketing management. Conditions of the implementation process as a part of marketing management, corporate culture, availability of resources, corporate flexibility. 9. Marketing control and controlling. Types of marketing control and responsibility. Marketing controlling, nature and types. Strategic marketing controlling. Operational marketing controlling. 10. Organizing as a managerial function in marketing. 11. Decision making as a managerial function in marketing. Prediction in marketing management. 12. Organization and institutionalization of marketing management. Marketing manager and marketing controller, profile and professional competencies. Marketing department. Marketing controlling department. Marketing outsourcing. 13. Modern marketing management systems. Benchmarking. Balanced scorecard.

Requirements to complete the course

20% continuous semester assessment
20% semester work
60% written exam

Student workload

Workload: 208 hours
Attendance at lectures: 26 hours
Attendance at seminars: 26 hours
Preparation for seminars: 26 hours
Elaboration of a semester project: 26 hours
Preparation of literary research: 19 hours
Preparation for written verification of knowledge: 20 hours
Preparation for the exam: 65 hours

Language whose command is required to complete the course

English

Date of approval: 23.02.2023

Date of the latest change: 03.03.2024