FL 1 – Negotiations in French Language for Advanced Level

Teachers

Included in study programs

Teaching results

Knowledge: The course emphasizes the development of professional vocabulary in the French language. Upon successful course completion, the student will be able to use specific formal phrases, terms, words and abbreviations used in contemporary business communication. The student will gain knowledge of basic strategies and tactics of business negotiations with an emphasis on success and efficiency as well as knowledge of the various points of the negotiation process.
Skills: The student will acquire an individual negotiation style, at an appropriate linguistic level, by practising real negotiation situations. In terms of business correspondence, the student will be able to develop different styles of writing letters, reports, memoranda, and other specific business-related content. Emphasis will be placed on developing a variety of styles, i.e., documents and content for all occasions, and the ability to be able to compare these with standard drafts or templates available from authentic sources as a means of building trust between business partners.
Competences: The student will learn about cultural and cross-border differences that have a significant impact on business negotiations. The student will also understand different strategic decisions and interpersonal skills.

Indicative content

1. Drafting/understanding and processing of HR documents (job description, advertisement, contract, etc.);
2. Customer relationship management: complaint handling;
3. Product sales: developing of the offer (product, service, performance), preparing an estimate, contract, managing communication with service providers;
4. Communicating the business activities: presenting in detail the company's organisation and its operations, its policies, strategies by adapting the speech to the respondent;
5. Understanding, presenting and explaining figures in detail (accounting, finance, marketing, etc.);
6. Participating actively in an internal working meeting (with the management, colleagues) or with a client or supplier; managing formal interactions.

Support literature

Required:
1. LEGER, W. (2014) : Le français du management (A2 – C1). Paris : Ophrys. ISBN 270801398X
2. PENFORNIS, J.-L. (2018) : Vocabulaire progressif du français des affaires - Niveau intermédiaire (B1). Paris : CLE international. ISBN 209038106X
Optional:
1. DELARUELLE, D. (2014) La vente et la négociation pas à pas. Paris : Vuibert. ISBN 2311620177
2. HOLLEVILLE, S. (2021) Débattre en FLE (B2-C1). Paris : Ellipses. ISBN 2340047501
3. PENFORNIS, J.-L. (2017) Affaires.com - Niveau avancé B2-C1 (3e éd) Paris : CLE international. ISBN 2090386827

Requirements to complete the course

Interim evaluation (presentation of projects, seminar papers): 40 %
Final evaluation: 60 %

Student workload

Full-time study: 78 hours. Of which:
26 hours – attendance and participation at seminars
20 hours – project (seminar paper) preparation
32 hours – preparation for the final exam

Language whose command is required to complete the course

French

Date of approval: 14.02.2023

Date of the latest change: 12.01.2022