Consumer Policy

  • Credits: 3
  • Ending: Examination
  • Range: 0P + 2C
  • Semester: winter
  • Year: 2
  • Faculty of Business Economics with seat in Košice

Teachers

Included in study programs

Corporate Business and Marketing

Teaching results

The aim of the course is to apply and implement the requirements for consumer protection in the whole complex of the issue in symbiosis with business goals in the market.
Knowledge:
• understand the legal framework of consumer protection in the Slovak Republic in connection with EU legislation,
• understand the institutional framework for consumer protection,
• understand the characteristics of unfair commercial market practices, consumer rights, online consumer protection, consumer health protection, food safety, medicines and toys.
Competence:
• creatively assess the basic context in the management of business activities aimed at consumer protection and make decisions based on their knowledge,
• achieve a high degree of independence and foresight in a known and unknown environment,
• work as part of a work team.
Skill:
• identify unfair commercial practices,
• propose alternatives for business practice entities,
• apply ethical principles of marketing in a real market environment.

Indicative content

Seminars
1. EU consumer policy.
2. Consumer policy of the Slovak Republic.
3. Consumer protection as part of legal regulation.
4. Sources of legal regulation of consumer protection.
5. Constitutional aspects of legal regulation of consumer protection.
6. Consumer rights and sustainable consumption.
7. Consumer rights and complaints.
8. Consumer rights and unfair commercial practices.
9. Consumer education and education as a basis for consumer protection.
10. Consumer health protection.
11. Selected problems of consumer protection in practice.
12. Consumer safety.
13. Health and patients' rights.

Support literature

1. TILLSON, J. (2018). Law Express: Consumer and Commercial Law. 5th edition. London: Pearson Education Limited, 2018. ISBN: 9781292210117.
2. JUNG, J. - MITTAL, V. (2020). Political Identity and the Consumer Journey: A Research Review. In: Journal of Retailing, Vol. 96, Issue 1, p. 55-73. New York: New York University, Elsevier, 2020. ISSN: 0022-4359.
3. MICKLITZ, H. W. The Making of Consumer Law and Policy and Europe. Bloomsbury Academic, 2021. ISBN 978-1-5099-4483-5.

Syllabus

Seminars 1. EU consumer policy. 2. Consumer policy of the Slovak Republic. 3. Consumer protection as part of legal regulation. 4. Sources of legal regulation of consumer protection. 5. Constitutional aspects of legal regulation of consumer protection. 6. Consumer rights and sustainable consumption. 7. Consumer rights and complaints. 8. Consumer rights and unfair commercial practices. 9. Consumer education and education as a basis for consumer protection. 10. Consumer health protection. 11. Selected problems of consumer protection in practice. 12. Consumer safety. 13. Health and patients' rights.

Requirements to complete the course

Semester assignment, tests.
Exam.
• semester assignment - 20%,
• written examination/tests - 20%,
• exam: 60%.

Student workload

Total study load (in hours):
• participation in seminars = 26 hours,
• preparation for the test = 6 hours,
• project processing = 20 hours,
• preparation for the exam = 26 hours.
Total study load: 78 hours.

Language whose command is required to complete the course

English

Date of approval: 20.02.2023

Date of the latest change: 11.07.2022