Innovation in Tourism (in English)

Teachers

Included in study programs

Teaching results

Knowledge
The student will acquire theoretical knowledge in the field of innovation in tourism. These are mainly based on the environment of the Nordic science school, which focuses on the specifics of the production of tourism services. The student will understand the main theoretical basis of innovation in tourism, the effect they bring for producers, consumers and society, the applied management process in the process of innovation implementation, business model and consulting projects in the implementation of innovation in the production and distribution of tourism services.
Skills
The student will be able to identify relevant data, obtain information, analyze it and synthesize it to identify the optimal innovative solution. He will be able to independently formulate recommendations and independently evaluate the possibilities of implementing changes in the tourism environment. Can evaluate the methodological possibilities of solving the creation of an innovation project and create a project for the implementation of innovation in the tourism environment.
Competences
Through the solution of case studies in the team, student will acquire an active approach to cooperation and responsibility for managing the work team. The student will be able to professionally present their own solutions and creative thinking to develop the processes of implementation of technological and non-technological innovation in specific conditions in the position of innovation manager, resp. innovation consultant.

Indicative content

Theoretical foundations of innovation in the environment of tourism service production. Innovation policy and innovation systems in tourism. Innovation environment of the economy. The process of implementing innovation in a tourism enterprise. Measuring innovation. Smart tourism. Knowledge management in tourism. Open innovation in tourism. Dynamic service enterprises – gazelles in tourism. Financing of innovation. Digital technologies in tourism. Prerequisites for the effective use of ICT in tourism. The impact of AI and digitalization on the creation of new business models in tourism.

Support literature

KUBIČKOVÁ, Viera - BENEŠOVÁ, Dana. The Innovation in Services and Service Economy. 1st Editon. Praha: Wolters Kluwer, 2022. 87 p. ISBN 978-80-7676-379-1.
BENEŠOVÁ, Dana et al. Services and Trends. 1st Editon. Praha: Leges, 2022. 128 s. ISBN 978-80-7502-647-7.
XIANG, Zheng - FUCHS, Matthias – GRETZEL, Ulrike - HÖPKEN, Wolfram. Handbook of e-Tourism, 2022. 2002 s. ISBN 978-3-030-48651-8 , eBook ISBN 978-3-030-48652-5. https://link.springer.com/referencework/10.1007/978-3-030-48652-5

Syllabus

1. Theoretical foundations of innovation in the tourism service production environment. Application of the principles of the knowledge economy in tourism. Typology of innovation in tourism. Innovation impulses in tourism. Innovation effects. Innovation and imitation. Nordic theoretical school of innovation in tourism. 2. Innovation environment of the economy. Components of the innovation environment. Evaluation systems of the innovation environment. The impact of innovations on competitiveness and performance in tourism. 3. Innovation policy and innovation systems in tourism. Principles and importance of innovation policy, innovation policy tools. Nordic innovation system in tourism. Innovation policy and innovation system of tourism in the Slovak Republic. 4. Innovation potential and its assessment in tourism. Indicators of innovation potential. Assessment of corporate potential for ensuring innovation activity, personnel competencies, competencies and responsibility, innovation costs, map of the innovation activity process, evaluation of innovation performance. 5. The process of implementing innovation in a tourism enterprise. The plan for implementing innovation in a tourism enterprise. Implementation of the innovation implementation process. Evaluation of the effectiveness of innovation implementation. Identification of effects from innovation implementation. Assessment of the effectiveness of change. 6. Measuring innovation. The issue of measuring innovation in tourism, theoretical foundations for creating metrics for innovation activities. Functional system for measuring innovation in tourism. 7. Knowledge management in tourism - a tool for strengthening knowledge transfer and innovation activities. Explicit, implicit and tacit knowledge. Use of IA tools for knowledge management. 8. Open innovation in tourism. Open innovation model, stakeholders, implementation phases, effects of open innovation. Measuring the effectiveness of the open innovation model in tourism. 9. Smart Tourism. Pillars of the "smart" approach in tourism. European capital of smart tourism. Smart tourism destination. 10. Ecological innovations in tourism. Typology of ecological innovations. Key performance indicators of ecological innovations. Index of ecological innovations in the EU and indicators of the index of ecological innovations according to the EIO. Implementation of ecological innovations in tourism businesses. 11. Financing of innovations. Possibilities and sources of financing of innovative activities in tourism enterprises, advantages and disadvantages, availability of financing. Enterprise profit, equity, bank loans, crowdfunding, mezzanine, grants, block-chain tokens and others. 12. Digital technologies in tourism. Prerequisites for the effective use of digital and ICT concepts in tourism. Reasons for the introduction of information and communication technologies in tourism. Main benefits and trends of electronic business (e-business) and trade (e-commerce) for tourism enterprises. Definition of determinants of the effective use of ICT bringing competitive advantage to tourism enterprises. 13. The impact of AI and digitalization on the creation of new business models in tourism. Electronic tourism, virtual tourism, viral marketing. The simultaneous operation of four sub-driving forces of information technology (the so-called Nexus of Forces): cloud services, mobility, social networks and big data in tourism businesses.

Requirements to complete the course

Individual work, case study - team work, written exam
Seminars 40 %, of which:
Seminar activity 15 %
Elaboration and presentation of a case study in the team 25 %
Final written exam 60 %

Student workload

Total student workload: 182 hours. Of this:
Attendance at lectures: 26 hours
Attendance at seminars: 26 hours
Preparation for seminars: 13 hours
Elaboration of a case study in the form of team cooperation: 45 hours
Preparation of partial individual tasks for seminars: 26 hours
Preparation for the exam: 46 hours

Language whose command is required to complete the course

English

Date of approval: 06.03.2024

Date of the latest change: 27.03.2025