Technologies in Tourism Services

Syllabus

1/ Information technologies – Information and communication. The need of information technologies by the creation of tourism offer, sale support and final sale. The tourism itineraries by the selected criteria with the accent on their content concentration. 2/ Indoor museums and their presentation by the determination. World and Slovak republic most important museums and galleries. The visitors, numbers and segmentation. Electronic communication with the client. 3/ Adventure tourism navigation systems for the adventure tourism, diving and geo cashing. The attraction discovery online games in the destination. 4/ The domestic and foreign fair trades areas by the example of tourism fair trades. The selected fair trade case study. The online offer of the product, B2B communication with the potential business partners, presentation, communication, distribution. 5/ The catering, nutrition, intolerance of the clients to selected ingredients. The nutrition software Planeat.sk and Mountberry.sk 6/ The catering software system for the coffeeshop and restaurant. The basic simulation of the operation in the coffeeshop and restaurant on the side of the producer by the catering software Blue Gastro. 7/ The Slovak and foreign accommodation facilities divided by selected criteria. The online presentation and distribution by the own web page. The hotel chain web page and distribution portal Booking.com and Trivago.com. 8/ OPERA – The employees flexible user rights in software system OPERA. The job position attribution. 9/ Opera – The property management system of accommodation facilities in selected enterprise. Vertical and horizontal structure in hotel enterprise, mutual relations. 10/ OPERA – Reservation system in the hotel enterprise and in every hotel. The individual and group client segmentation. 11/OPERA – Customer profile. Characteristics, tasks, inclusion, history, notices. 12/ OPERA – Revenues – paid, unpaid, invoices, financial transactions. 13/ OPERA – Housekeeping – booked rooms, disponible rooms (free rooms, cleaned rooms) uncleaned rooms.