Intercultural Communication

  • Credits: 4
  • Ending: Examination
  • Range: 4C
  • Semester: summer
  • Year: 1
  • Faculty of Commerce

Teachers

Included in study programs

Tourism Management

Teaching results

Students will possess following abilities:
- Ability to address the multidimensional nature of cultural intelligence;
- Knowledge of verbal and non-verbal communication;
- Ability to follow trends in intercultural communication as a prerequisite for further development of qualification.
Students will obtain following skills:
- Holistic approach to the ethical, societal and economic context of cultural intelligence;
- Effective participation in teamwork addressing practical issues of intercultural communication and appropriate presentation of teamwork outcomes;
- Capability to present own positions in managerial positions as well as in individual pursuit of business activities in the international environment;
Students will gain following competences:
- Application of intercultural competence in practice;
- Aptitude to adapt to the dynamic international environment;
- Aptitude to pursue lifelong learning in terms of intercultural competence as a prerequisite for further development of qualification.

Indicative content

Introduction to intercultural communication
Verbal and non-verbal communication
Survey/Self-assessment

Support literature

Aktuálne online pramene a prípadové štúdie
HELMOVÁ, M., SERESOVÁ, K. 2021. Interkultúrna kompetencia: Významný predpoklad úspešnej cezhraničnej komunikácie a kooperácie. In Lingua et vita : vedecký časopis pre výskum jazykov a interkultúrnej komunikácie. Bratislava : EKONÓM, 2021. ISSN 1338-6743, 2021, roč. 10, č. 1, s. 9-19 online.
DOLINSKÁ, V. 2016. Akulturačné štúdie pre ekonómov. Bratislava : Wolters Kluwer. 92 s. ISBN 978-80-8168-324-4.
BOREC, T. 2009. Manažéri na cudzom parkete. Ako prekonávať nástrahy interkultúrnej komunikácie. Bratislava : Neopublic Porter Novelli. 218 s. ISBN 978-80-970227-5-4.

Syllabus

A. Introduction to Intercultural Communication 1. Introduction, Making Initial Contacts Across Cultures & Impressions 2. Cultural Intelligence I. 3. Stereotypes Across Cultures B. Verbal and Non-verbal Communication 4. Introduction into Verbal Communication and Non-Verbal Communication 5. Non-Verbal Communication: Values & Cultural Shock 6. Cultural Intelligence II. - The International Businessperson Across Cultures 7. Hospitality Across Cultures 8. Verbal Communication: International Misunderstandings 9. Verbal Communication: Use of Interpreters 10. Verbal Communication: Language in Business & Business Language C. Survey/Self-assessment 11. Media in Business Across Cultures, IT in Business Across Cultures 12. Contracts Across Cultures, Laws Affecting International Business 13. Cultural Intelligence III.

Requirements to complete the course

• 40% - participation in seminars and assignments
• 60% - final exam

Student workload

Total: study load 4 credits x 26 h =104 hours
Separate study load for individual educational activities:
Attendance at seminars: 26 hours
Preparation for seminars, multicultural and multilingual team coordination, assignments: 65 hours
Preparation for the final exam: 13 hours

Language whose command is required to complete the course

slovenský jazyk, anglický jazyk

Date of approval: 09.02.2023

Date of the latest change: 22.05.2022