Business Marketing (in English)

Teachers

Included in study programs

Teaching results

By completing the course, students gain knowledge about the characteristics of business markets, their differences from consumer markets, the current perception of value creation in supply networks as the basis of modern business marketing, along with dynamic changes in business relationships in the conditions of Industry 4.0. They will get acquainted with the purchasing system in the company, with the essential activities and decisions of the company in the purchase of all types of inputs to the company. They will gain knowledge about the organization and management of sales in the company, the systems of the sales planning and business activities, the connection of the development of market demand with the processes in the company and the purchasing system; on the role, content and goals of business negotiations, on the roles and activities of sales staff in buying and selling, on the evaluation of sales performance in the company.
Graduates of the course will be able to implement the necessary activities and decisions that are part of the company's purchasing system, be able to communicate and cooperate with in-house partners and customers. They understand how to predict the development of sales of business products and process sales plans, along with the link to create a purchasing plan, taking into account the specifics of processes in each company. They will learn how to formulate market offers, how to negotiate and build business relationships from the positions of buyers and sellers of the company, to communicate with business partners in distribution channels and customers. They can process customer portfolio analyzes, monitor customer profitability and the development of customer cycle value.
Upon successful completion of the course, students will acquire competencies that will enable them to apply for business and business-managerial positions in all types of companies in purchasing activities, marketing activities, positions in sales departments. They can solve problems of strategic and operational nature within the business activities of the company. They will acquire professional adaptability to changes in business relations and an appropriate degree of flexibility in responding to dynamic changes in business partners, they will acquire a proactive approach to the supply market and to the demand market.

Indicative content

Development of business marketing, differences from consumer marketing; particularities of business markets. Value creation and value delivery in a business environment; value creation process, linear, circular economics, SCM / CSCM concept, digitization and robotization, industry 4.0. Business relations and business networks; layering of suppliers, forms of cooperation of companies. Business purchasing decisions and the organization of the business purchasing system; the purchasing policy of the company, the needs of the company and the connection of market demand and purchasing in the company, resource planning and securing resources. Realization of business relations in purchasing in the company, purchasing risks; evaluation of offers, purchase price, evaluation of suppliers and purchasing performance, purchasing negotiations, e-purchasing, internal customers in the company. Market supply creation, market segmentation, business partnerships; PLC, technology life cycle. Organization and management of sales in a business; sales teams, sales team management tools. Sales forecasting and planning; linking sales with in-house processes and in-company purchasing systems. Business negotiations, building business relationships; purchase business negotiation, business negotiation at the sale. Communication with business partners in the distribution channel and customers; direct marketing. Business staff; management tools and means, motivation, remuneration. Evaluation of sales performance, analysis of customer portfolio, customer management. Business activities aimed at strengthening customer loyalty and developing customer relationships.

Support literature

1. HUTT, Michael D. – SPEH, Thomas W. – HOFFMAN, Douglas. Business Marketing Management B2B, 13th Edition. Mason: Cengage Learning, 2023. ISBN 978-0-357-71823-0.
2. SEEBACHER, G. Uwe. B2B Marketing. Cham: Springer Cham, 2021. ISBN 978-3-030-54291-7.

Syllabus

1. The essence and development of business marketing, differences from consumer marketing 2. Value creation and value delivery in the business environment. Industry 4.0. 3. Inter-company relations and business networks 4. Purchasing decisions of the company. Company purchasing system 5. Realization of business relations during the purchase in the company, purchase risks 6. Creation of new market offerings, market segmentation, business partnerships. 7. Organization and sales management in the company. 8. Sales forecasting and planning. Linking sales with in-house processes and in-company purchasing systems. 9. Business negotiations, building business relationships - SRM, CRM, KAM 10. Communication with business partners in the distribution channel and customers. 11. Salesforces. 12. Evaluation of sales performance, analysis of customer portfolio, customer management. Business activities aimed at strengthening customer loyalty and developing customer relationships. 13. Innovations and new trends in business marketing

Requirements to complete the course

10% continuous semester assessment
10% semester work
80% written exam

Student workload

Workload: 130 hours
Attendance at lectures: 26 hours
Attendance at seminars: 26 hours
Preparation for seminars: 10 hours
Preparation for written verification of knowledge: 10 hours
Preparation for the exam: 48 hours

Language whose command is required to complete the course

English

Date of approval: 06.03.2024

Date of the latest change: 05.03.2024