Business Negotiations in French
- Credits: 4
- Ending: Examination
- Range: 4C
- Semester: summer
- Year: 3
- Faculty of Applied Languages
Teachers
Included in study programs
Teaching results
Knowledge:
- acquiring fundamental theoretical knowledge about structural process of a negotiation and expanding professional business terminology
- acquiring knowledge about particular strategies and techniques which lead to effective business negotiations, as well as knowledge about obstacles and risks which might have a negative or damaging impacts on a negotiation process
Competencies:
- acquiring of detailed overview of individual stages and types of business negotiations, as well as roles and functions of business negotiation participants
- development of professional, social and communication (and intercultural) competence
- comparison of individual elements of business negotiations (verbal and nonverbal language, strategies and techniques) among various cultures
- effective leading of business negotiations in regards to the formal structure and etiquette rules
Skills:
- acquiring skills when solving problem situations in the context of business negotiations
- acquiring skills to use and apply specific terminology in the given language in combination with relevant stylistic and rhetoric expressions depending on the type and subject matter of the business negotiation
- ability to use specific vocabulary in all phases of a business negotiation in such a way, that the goals of negotiation are successfully achieved and the appropriate phrases from the repertoire of strategies, tactics and techniques are applied
- ability to connect their own culture with the culture of the business partner and they manage to overcome stereotypical thinking and relations
- ability to use language in a fluent, comprehensive and professional way
Indicative content
- Drafting/understanding and processing of HR documents (job description, advertisement, contract, etc.).
- Customer relationship management: complaint handling.
- Product sales: developing of the offer (product, service, performance), preparing an estimate, contract, managing communication with service providers.
- Communicating the business activities: presenting in detail the company’s organisation and its operations, its policies, strategies by adapting the speech to the respondent.
- Understanding, presenting and explaining figures in detail (accounting, finance, marketing, etc.).
- Participating actively in an internal working meeting (with the management, colleagues) or with a client or supplier; managing formal interactions.
Support literature
Required:
1. LEGER, W. Le français du management (A2-C1). Paris: Ophrys, 2014. ISBN 270801398X
2. PENFORNIS, J.-L. Vocabulaire progressif du français des affaires. Niveau intermédiaire (B1). Paris: CLE international, 2018. ISBN 209038106X
Optional:
1. DELARUELLE, D. La vente et la négociation pas à pas. Paris: Vuibert, 2014. ISBN 2311620177
2. HOLLEVILLE, S. Débattre en FLE (B2-C1). Paris: Ellipses, 2021. ISBN 2340047501
3. PENFORNIS, J.-L. Affaires.com. Niveau avancé B2-C1. 3e éd. Paris: CLE international, 2021. ISBN 2090386827
Requirements to complete the course
Interim evaluation: 40 %
Final evaluation: 60 %
Student workload
Full-time study: 156 hours. Of which:
52 hours – attendance at seminars
42 hours – preparation for seminars and for the interim evaluation
62 hours – preparation for the final exam
Language whose command is required to complete the course
French
Date of approval: 09.02.2023
Date of the latest change: 18.05.2022