Consumer Policy

  • Credits: 3
  • Ending: Examination
  • Range: 0P + 2C
  • Semester: winter
  • Year: 2
  • Faculty of Business Economics with seat in Košice

Teachers

Included in study programs

Corporate Business and Marketing

Teaching results

The aim of the course is to apply and implement the requirements for consumer protection in the whole complex of the issue in symbiosis with business goals in the market.
Knowledge:
• understand the legal framework of consumer protection in the Slovak Republic in connection with EU legislation,
• understand the institutional framework for consumer protection,
• understand the characteristics of unfair commercial market practices, consumer rights, online consumer protection, consumer health protection, food safety, medicines and toys.

Competence:
• creatively assess the basic context in the management of business activities aimed at consumer protection and make decisions based on their knowledge,
• achieve a high degree of independence and foresight in a known and unknown environment,
• work as part of a work team..

Skill:
• identify unfair commercial practices,
• propose alternatives for business practice entities,
• apply ethical principles of marketing in a real market environment.

Indicative content

1. EU consumer policy
2. Consumer policy of the Slovak Republic
3. Consumer protection as part of legal regulation
4. Sources of legal regulation of consumer protection
5. Constitutional aspects of legal regulation of consumer protection
6. Consumer rights and sustainable consumption
7. Consumer rights and complaints
8. Consumer rights and unfair commercial practices
9. Consumer education and education as a basis for consumer protection
10. Consumer health protection
11. Selected problems of consumer protection in practice
12. Consumer safety
13. Health and patients' rights

Support literature

Elementary literature:
DZUROVÁ, M., FRIDRICH, B., KORČOKOVÁ, M., ORGONÁŠ, J.: Spotrebiteľská politika I. Bratislava: Vydavateľstvo EKONÓM, 2014. ISBN 978-80--25-3950-0.
DZUROVÁ, M., FRIDRICH, B., KORČOKOVÁ, M., ORGONÁŠ, J.: Spotrebiteľská politika II. Bratislava: Vydavateľstvo EKONÓM, 2015. ISBN 978-80-225-4045-2.
TILLSON, J.: Law Express: Consumer and Commercial Law. 5th edition. London: Pearson Education Limited, 2018. ISBN: 9781292210117.

Supplementary literature:
DZUROVÁ, M., LIESKOVSKÁ, V., FRIDRICH, B., VOKOUNOVÁ, D., KUBIŠ, J.: Spotrebiteľské teórie a reálie. Bratislava: Vydavateľstvo EKONÓM, 2007. ISBN 978-80-225-2327-1.
JUNG, J. - MITTAL, V. (2020). Political Identity and the Consumer Journey: A Research Review. In: Journal of Retailing, Vol. 96, Issue 1, p. 55-73. New York: New York University, Elsevier, 2020. ISSN: 0022-4359.

Syllabus

1. EU consumer policy 2. Consumer policy of the Slovak Republic 3. Consumer protection as part of legal regulation 4. Sources of legal regulation of consumer protection 5. Constitutional aspects of legal regulation of consumer protection 6. Consumer rights and sustainable consumption 7. Consumer rights and complaints 8. Consumer rights and unfair commercial practices 9. Consumer education and education as a basis for consumer protection 10. Consumer health protection 11. Selected problems of consumer protection in practice 12. Consumer safety 13. Health and patients' rights

Requirements to complete the course

Semester assignment, tests
combined exam
written examination/tests - 20 %,
semester assignment - 20 %,
combined exam: 60 %.

Student workload

participation in seminars = 26 hours
project processing = 20 hours
preparation for the test = 6 hours
preparation for the exam = 26 hours
Total study load: 78 hours

Language whose command is required to complete the course

Slovak

Date of approval: 03.06.2024

Date of the latest change: 06.07.2022