Consumer Law

Syllabus

1. Introduction to consumer law - concept, subject, function and sources of consumer law. Basic concepts of consumer law. Consumer protection in European Union law. 2. Consumer protection under the Act on Consumer Protection - the rights of consumers, the obligations of producers, traders, importers and suppliers. The unfair commercial practice. The competency of public administration authorities concerning consumer protection. Consumer associations and other legal entities established for consumer protection. 3. Consumer contracts. Unacceptable conditions in consumer contracts. Exercising rights under the legislation on consumer contracts. Consumer purchase contract and its specifics. Liability for defects in the purchased goods. 4. Consumer protection when selling goods or providing services based on distance and off-premises contracts. Basic concepts, conditions of concluding a contract, sales events, administrative offenses and penalties. 5. Consumer protection in e-commerce. Contracts concluded through electronic devices. 6. Sale of products and provision of services at market places. Persons authorized to sell products and provide services at market places. Obligations of sellers in market places. Supervisory authorities and administrative sanctions. 7. Consumer protection and advertising. The Advertising Act. Comparative advertising. Advertising conditions for some products. Supervisory authorities and sanctions. 8. Consumer protection according to the Commercial Code. Unfair competition. Legal remedies against unfair competition. 9. Consumer protection in the financial market. The Act on Consumer Credits and Other Credits and Loans for Consumers and on Amendments to Certain Acts. 10. Legal liability in consumer protection. Liability for defects. Liability for damage. Liability for damage caused by a defective product. Liability for unjust enrichment. Administrative liability. Criminal liability. 11. Judicial protection of consumers. Consumer disputes. Proceedings in consumer matters under the Code of Civil Contentious Procedure. 12. Out-of-court consumer protection. Consumer arbitration. Mediation. Alternative dispute resolution on consumer disputes. 13. Consumer protection in debt relief proceedings. Debt relief for consumers. Debt relief to the consumer in the form of a repayment calendar.