Management in Gastronomy

Teachers

Included in study programs

Teaching results

By completing the course, the student will gain knowledge, skills and competences in the management of gastronomic operations that will enable him/her to understand the principles of customer care, including complaint management, procurement processes, inventory management, specific contractual relationships with suppliers, food safety and quality, HACCP principles, human resource planning, the use of gastronomic information technologies, and online distribution platforms. Additionally, they will gain insights into legal basics in gastronomic practice and investment in gastronomy. The course can be delivered in cooperation with partners from business practice, either in the form of their participation in seminars or students' participation in field trips.
Knowledge
By completing the course, the student will gain theoretical knowledge of the specifics of managing gastronomic operations under simulated market conditions.
Skills
Students will acquire managerial skills necessary for managing food service activities. The course enables to develop the student's ability to think analytically and critically. Furthermore, the course develops the student´s problem-solving skills, their ability to cooperate and work in a team, think creatively, and also their creativity and imagination.
Competences
The course enables to improve communication, presentation, intercultural, and digital competencies of students, as well as their initiative and entrepreneurial spirit.

Indicative content

Management in gastronomy. Planning and investments. Human resource management. Customer care. Supplier relationship management. Inventory management. Modern technologies in gastronomy. Legislative and hygiene requirements. Quality requirements in gastronomy. Social events organizing.

Support literature

Varma, A. (2024). Foodservice Management Basics. Educohack Press.
https://oeconomica.vse.cz/publikace/interpretation-of-european-cultural-heritage-in-tourism/
Greg, R. (2021). Rethinking Cultural Tourism. Cheltenham : Edward Elgar Publishing.

Syllabus

1. Specifics of management in gastronomy, differences and minimum requirements for the knowledge, skills, and key competencies of managers in gastronomy 2. Planning, maintenance, and investments in gastronomic operations 3. Team leadership and human resource planning 4. Supplier relationship management 5. Customer care and complaint management 6. Inventory management and measures to prevent waste 7. Use of modern technologies in gastronomy 8. Standards in gastronomy 9. Safety, hygiene, and the legislative framework in gastronomic operations 10. Quality requirements for animal-based food products 11. Quality requirements for plant-based food products 12. Quality requirements for condiments and beverages 13. Preparation and organization of social events from a gastronomy perspective

Requirements to complete the course

40 % active participation in the seminars
60 % written exam

Student workload

Total student workload: 130 hours
Load for individual educational activities:
- participation in lectures: 26 hours
- participation in seminars: 26 hours
- self-study - preparation for seminars: 26 hours
- preparation for exam: 52 hours

Language whose command is required to complete the course

Slovak, English

Date of approval: 11.03.2025

Date of the latest change: 27.03.2025