Hotel Management
- Credits: 5
- Ending: Examination
- Range: 2P + 2C
- Semester: winter
- Year: 1
- Faculty of Commerce
Teachers
Included in study programs
Teaching results
Knowledge
By completing the course, the student will gain knowledge about the specifics of hotel operation management in simulated market conditions.
Competences
By successfully completing the subject, the student will acquire competencies that will enable him to work as a manager in hotel-type businesses. The graduate will be able to manage, plan and control the operation of the accommodation facility, coordinate all activities and be responsible for proper and efficient functioning.
Skills
After successful completion of the course, the student acquires the managerial skills necessary for the performance of managerial activities in conditions of team cooperation. Support of analytical thinking, a critical approach to detecting errors, and a constructive innovative approach in the development strategy of a simulated hotel.
Indicative content
The subject provides a summary of the knowledge and skills necessary for hotel management in the conditions of a simulation of a specific hotel in a market environment with an emphasis on hotel economics, marketing and human resources.
Support literature
ALATSAS, P. (2022). Symbiosis in Hospitality Management: The Five Keys. Spojené kráľovstvo: Austin Macauley Publishers.
BUSULWA, R., EVANS, N., OH, A., KANG, M. (2020). Hospitality Management and Digital Transformation: Balancing Efficiency, Agility and Guest Experience in the Era of Disruption. Spojené kráľovstvo: Taylor & Francis.
HRUBALOVÁ, L. (2015). Základy hotelierstva. Nitra: Fakulta stredoeurópskych štúdií UKF v Nitre.
NOVACKÁ, Ľ., GÁLL J., TOPALOĞLU, C. (2022). COVID-19 Pandemic in the Hotel Industry: La Fondation pour la Formation Hôtelière project outputs. Bratislava: Vydavateľstvo EKONÓM.
Operations Management in the Hospitality Industry. (2021). Spojené kráľovstvo: Emerald Publishing Limited.
REYNOLDS, D. R., RAHMAN, I., BARROWS, C. W. (2021). Introduction to Hospitality Management. Spojené kráľovstvo: Wiley.
Syllabus
1. Development of the Hotel Industry 2. Classification of Accommodation Facilities of Selected EU Countries and Approaches to Classification in International Chains 3. Organizational Structure of Hotels 4. Personnel Management in The Hotel Industry 5. Personnel Management in Hotels at the Level of Independent Hotels and Hotel Chains 6. Quality and Quality Certification in Hotel Facilities 7. Economics of the Hotel – Costs of Operating Services in the Hotel, Specifics of the Costs of Individual Services; Revenues in the Hotel, Paid and So-Called Unpaid Services, Creation of Economic Results 8. Product in the Hotel, Basic and Additional Services, Product Management and Quality Management 9. Hotel Product Distribution, Direct and Indirect Distribution, Online Sales 10. Market Analysis for the Needs of Decision-Making Processes in the Hotel 11. Revenue Management of the Accommodation Facility 12. Management of The Construction and Reconstruction of the Accommodation Facility 13. The Future of Hotel Management
Requirements to complete the course
30 % processing and presentation of case studies
10 % active participation in teaching
60 % written exam
Student workload
Workload: 130 hours
Attendance at lectures: 26 hours
Attendance at seminars: 26 hours
Preparation for seminars: 18 hours
Processing and presentation of case studies: 18 hours
Preparation for the exam: 42 hours
Language whose command is required to complete the course
Slovak, English
Date of approval: 11.03.2025
Date of the latest change: 01.04.2025