Effective Communication for Actuaries

Teaching results

Completion of the course Effective communication of actuaries presupposes the development of communication skills and skills in the decision-making process in actuarial practice (also in context ERM).
Knowledge
At the level of knowledge, the student will gain modern knowledge of effective communication, understand the functioning of formal and informal communication flows, the theoretical basis of professional managerial verbal and nonverbal communication.
Competences
To teach students to professionally use individual components of effective communication in interpersonal in-house work processes in correlation with European standards. To teach students to compile and apply in actuarial practice a communication model supporting the applied management style and corporate culture of the organization. To teach students to use communication strategies to resolve interpersonal and inter-group conflicts and to promote the strategic interests of the insurance company.
Skills
In practical skills, the student will gain the ability to present actuarial ideas and arguments, both in written and oral form so that they are understandable to non-actuaries. It is expected that the actuar will be able to prepare a draft written document for non-actuaries, which will explain the basic principles and will not contain incomplete or false facts or unconfirmed opinions. It is also expected that the actuary is able to lecture on a professional topic in front of laymen.